Returns & Exchanges
We want you to love your ritual; if you are not completely satisfied with your Tatcha purchase, we offer free returns on all domestic orders within 90 days of receipt.
1
Initiate Your Return
Visit our online return portal with your order number and zip code to select the items you wish to send back.
2
Print Your Label
Download and print the prepaid UPS shipping label provided at the end of the return request process.
3
Pack Your Ritual
Securely place the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.
4
Drop Off and Refund
Drop your package at any authorized UPS location; your refund will be processed to the original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing